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Privacy Notice

Legal basis for processing data: Processing data is necessary for the purpose of legitimate interest pursued by John Lane (Insurance Consultants) Ltd except where such interests are overridden by the interests, rights or freedoms of the data subject (you).

What Information we collect about you:
When you contact us for an insurance quotation we collect the relevant information needed by an insurer to calculate the premium and understand your insurance needs. The information varies dependant on the risk to be insured.

When we collect this Information:
We collect this information during our meetings and/or telephone conversations with you and through the completion of proposal forms and statements of facts.

How we store your personal data:
We hold your personal data electronically via Open GI and this system is securely backed up and your data encrypted to protect your data from cyber attacks and online hackers.

How your Information will be used and who we might share it with:
The information we collect will be passed to your insurers to enable them to calculate a competitive insurance quotation to meet your requirements and/or handle a claim you are making under this policy.

,br In order to obtain the most competitive cover it may be necessary to pass your information to other insurance intermediaries who are authorised and regulated by the Financial Conduct Authority.

Information provided by you may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.

We may share your data with other third parties in order to meet our legal or regulatory requirements.

We may share your information with, and obtain information about you from, credit reference agencies. Please note that any searches undertaken prior to you proceeding with your application will be soft searches and will not affect your credit rating.

How long we will keep your data for:
We will retain any information we have collected about you for 6 years after our professional relationship has terminated however, data held electronically may be retained for longer.

Your rights of access to your data:
Under the GDPR(General Data Protection Regulation) you have a right, to obtain a copy of the personal information that we hold about you free of charge. If you believe that any information held is incorrect or incomplete, you should contact us (see contact details below). Any information that is found incorrect or incomplete will be amended promptly.

Erasure Rights:
You have the right to request the deletion or removal of your personal data if you feel there is no compelling reason for its continued processing.

Your Right to Object:
Under the GDPR you have the right to object to us processing personal data based on the grounds relating to your particular situation. If you object to us processing your personal data we will stop unless: there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or, the processing is for the establishment, exercise or defence of a legal claim.

Your Right to Complain:
You have a right to complain to the Information Commissioners Office if you feel there is a problem with the way John Lane (Insurance Consultants)Ltd. Is handling your data. Please contact http://ico.org.uk/conncerns/handling

Marketing:
Here at John Lane (Insurance Consultants)Ltd. We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will not use your information or share your information with any other company for marketing purposes without your prior consent.

Contact Details:
If you need any further information or need to contact us please write to us at: 1 High Street, Gosport, Hampshire. PO12 1BX